Getting paid time and a half for flying over Christmas is an adequate incentive if you are an American Airlines executive. But if you are the pilots’ union, you might consider it coal in the stocking. Like the homeowner who doesn’t know there’s a leaking pipe until the kitchen floor is underwater, the Dallas-based carrier was unaware that a software glitch on its pilot scheduling portal was allowing flight crews to drop or trade December assignments without those flights being picked up by others. Had the program been working correctly, that would have been impossible. Faced with the horrifying prospect of cancelling flights during the… Read More…